Privacy Policy

Effective Date: May 13, 2026

Welcome to Ranch and Tide. Your privacy is important to us, and we are committed to protecting any personal information you share through our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us regarding our services.

1. INFORMATION WE COLLECT

When you use our website or contact us, we may collect the following information:

Name
Email address
Phone number
Event details or preferences
Dietary restrictions or special requests
Any information you voluntarily submit through our contact forms

We may also collect limited technical information such as:

IP address
Browser type
Device information
Website usage data through cookies or analytics tools

2. HOW WE USE YOUR INFORMATION

We use your information to:

Respond to inquiries and booking requests
Schedule consultations and discovery calls
Provide and personalize our services
Coordinate event planning and dining experiences
Improve our website, services, and customer experience
Send important updates related to your booking or inquiry
Provide customer support

We do not sell, rent, or trade your personal information to third parties.

3. MS COMMUNICATIONS AND CONSENT

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Ranch and Tide. These communications may include:

Appointment confirmations and reminders
Booking updates
Customer support messages
Service-related notifications
Promotional or marketing messages (where permitted by law and with appropriate consent)

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.

Consent to receive SMS messages is not a condition of purchasing any services from Ranch and Tide.

No Sharing of SMS Opt-In Information

SMS opt-in data, consent records, and phone numbers collected for SMS communications will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information collected as part of the SMS consent process is used solely for delivering the requested communications and providing related customer support.

4. COOKIES AND ANALYTICS

Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our website.

Cookies help us:

Improve website performance
Remember user preferences
Analyze website traffic and engagement
Enhance overall user experience

You may disable cookies through your browser settings at any time, although some website features may not function properly.

5. HOW WE PROTECT YOUR INFORMATION

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. CHILDREN'S PRIVACY AND AGE REQUIREMENT

Ranch and Tide's website and services are intended for individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction, whichever is greater.

By using this website, submitting a form, requesting information, booking services, or opting in to receive SMS communications, you represent and warrant that you meet this age requirement.

We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18. If we become aware that personal information has been collected from a person under 18 without appropriate parental or legal guardian consent, we will take reasonable steps to delete such information promptly.

Parents or legal guardians who believe their child has provided personal information to Ranch and Tide may contact us using the information provided in the Contact Us section to request review or removal of that information.

WEBSITE FORMS AND SMS OPT-IN AGE CONFIRMATION

By submitting any form on this website or opting in to receive SMS communications, you confirm that:

You are at least 18 years of age or the age of majority in your jurisdiction.
You are the authorized user and owner of the phone number provided.
You consent to receive communications from Ranch and Tide as described in this Privacy Policy and any applicable Terms of Service
If you do not meet these requirements, please do not submit information through this website or opt in to receive SMS communications.

7. THIRD-PARTY SERVICES

Our website may include links to or integrations with third-party services, including:

Booking and scheduling platforms
Payment processors
Email service providers
Social media platforms
Website analytics providers

These third-party services operate under their own privacy policies. Ranch and Tide is not responsible for the privacy practices or content of external websites or services.

8. YOUR RIGHTS

Subject to applicable law, you may request to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information from our records
Withdraw consent for certain communications

To exercise any of these rights, please contact us using the information below.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised effective date.

10. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

Ranch and Tide

Kauai, Hawaii

Email: [email protected]

Phone: +1 808-400-8723